For help with booking or contacting your practitioner, email the Front Desk Team at or call 510.666.8248.

Please note, if you are visiting our in-person clinic, we are screening all patients for symptoms of COVID-19 and cannot treat patients with new, acute symptoms of COVID-19. If you have a chronic condition that causes you to have symptoms of COVID-19, please notify the Clinic Director and provide the school with the results of a COVID-19 test taken at least a week before entering campus.

Cancellation Policy

In order to meet the educational needs of our student interns and the scheduling needs of our community, we require a 24-hour cancellation notice. If you give less than 24 hours’ notice, do not show up for your scheduled appointment, or are more than 15 minutes late to your appointment, your account will be charged for the cost of the missed appointment. Payment is required before your next treatment. Repeated no-shows, late cancellations, and/or tardiness will be referred out. If referred out, all scheduled appointments will be cancelled.

Surcharge Fee For Credit Card Payments

We add a 3% surcharge on all credit card payments. This surcharge is not greater than our total cost of accepting credit cards. There is no surcharge for debit card payments.

Bring your own light blanket during acupuncture treatment

In the midst of the winter, it can be challenging for us to stay warm. In order for us to provide you comfort within the limited resources we have at the student clinic, we are able to offer one blanket per patient. We kindly encourage patients to bring their own light blankets to acupuncture treatments. Your personal blanket not only enhances your comfort but also aligns with our commitment to sustainability. Thank you for joining us in creating an environmentally friendly and comfortable healthcare environment.